Contact Us

The NeeDoh support channels below are available for product, order, policy, and privacy questions.

Support for Orders and Products

NeeDoh can assist with squishy sensory toys, tactile stress-relief toys, and playful novelty items, orders, U.S. shipping, returns and exchanges, payments, and privacy requests.

For order support, include the order number. Obtain return authorization and a prepaid label or equivalent no-cost arrangement before sending an item.

Service Hours

Our team is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages received outside those hours are handled during the next service period.

Reach us at Support@NeeDecod.shop or (201) 616-7111; written correspondence may be sent to 2707 John F Kennedy Blvd, Jersey City, New Jersey, 07306, United States.

Store Contact Information

  • Business: NeeDoh
  • Physical address: 2707 John F Kennedy Blvd, Jersey City, New Jersey, 07306, United States
  • Phone: (201) 616-7111
  • Email: Support@NeeDecod.shop
  • Brand: NeeDoh

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).